We ship right across Australia, with free standard shipping on orders over $150.
Shipping rates
- Orders over $150 — free standard shipping.
- Orders under $150 — a flat standard rate, calculated at checkout.
Dispatch & delivery times
Orders are processed and dispatched within 1–2 business days. Estimated delivery times from dispatch:
| Destination | Estimated time (from dispatch) |
|---|---|
| Metro (major cities) | 3–7 business days |
| Regional | 5–10 business days |
| Remote | Up to 12 business days |
Tracking your order
As soon as your order ships, we'll email you a tracking link so you can follow it to your door.
Large & oversized rugs
Larger rugs are sent rolled and securely wrapped. Oversized items to remote areas can take a little longer — we'll always be in touch if anything affects your delivery.
Delivery estimates are a guide, not a guarantee, and may vary during busy periods.